FTC Takes Aim at Top Fraud Driving Losses Among Older Americans

On April 11, 2024, the Federal Trade Commission approved final amendments to its Telemarketing Sales Rule. The updated rule extends coverage to "inbound" telemarketing calls made for technical support services, including calls from consumers seeking assistance after receiving advertisements or direct mail solicitations. This change aims to prevent tech support scams targeting older adults, who have reported significant financial losses in these types of scams.