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Summary:

The Financial Conduct Authority (FCA) has banned Keith Dickinson and Andrew Allen, of Mansion Park Limited (in liquidation), from advising customers on pension transfers and opt-outs due to unsuitable advice provided between June 2015 and December 2017. Dickinson and Allen will pay u00a370,000 and u00a385,606, respectively, to the Financial Services Compensation Scheme (FSCS) to contribute towards compensation owed to Mansion Park's customers. According to the FSCS, almost u00a33 million has been paid out in compensation to Mansion Park customers, including over u00a32 million for advice provided by Dickinson. The FCA found that the advice was unsuitable because it was based on flawed assumptions and failed to assess customers' understanding of the risks involved in transferring their pensions.

Keith Dickinson and Andrew Allen of Mansion Park Limited (in liquidation) have been banned from advising customers on pension transfers and pension opt-outs.

The FCA found that between June 2015 and December 2017, Mr Dickinson provided pension transfer advice, which Mr Allen signed off, that was unsuitable.

Mr Dickinson and Mr Allen will pay £70,000 and £85,606, respectively, to the Financial Services Compensation Scheme (FSCS) to contribute towards the compensation owed to Mansion Park’s customers. 

The FSCS has so far paid out almost £3 million in compensation to Mansion Park customers for the unsuitable advice they received, including over £2 million for advice provided by Mr Dickinson.

400 Mansion Park customers were advised to transfer out of their defined benefits transfer scheme. Mr Dickinson advised 135 of them, including 68 members of the British Steel Pension Scheme (BSPS). In total, those advised by Mr Dickinson had pension benefits worth approximately £36.8 million. 

Mr Allen demonstrated a lack of competence in his oversight of advice for 328 (82%) of those 400 Mansion Park customers, including 72 who were BSPS members.

Customers transferring out of the BSPS were in a vulnerable position due to the uncertainty surrounding the future of their pension scheme. It was critical they received sound advice from Mansion Park. 

In most of the advice Mr Dickinson provided and the files Mr Allen signed off, the advice was unsuitable because it was based on the flawed assumption that transferring would be in their customer’s best interest. The advice provided did not assess whether customers were relying on income from their defined benefit pension scheme in retirement, whether the customer understood the risks of transferring out or whether they could bear those financial risks.

Therese Chambers, joint Executive Director of Enforcement and Market Oversight said: ‘People turned to Mansion Park to give them vital advice so they’d have financial peace of mind in retirement. Both Mr Dickinson and Mr Allen failed to do their job. They put people’s hard earned retirement money at risk and so it is only right that they contribute to the costs of compensating these people.

‘We will continue to take action where failings by advisers put their customers at risk.’

Any customers who were advised to transfer by Mansion Park should contact the FSCS to see if they are owed compensation.

Notes to editors

  1. Final Notice: Keith Dickinson.
  2. Final Notice: Andrew Allen.
  3. British Steel Pension Scheme – our approach to enforcement.
  4. Information for customers wishing to make a complaint to the FSCS.

Highlights content goes here...

Summary:

On [date], the Financial Conduct Authority (FCA) issued a Final Notice to Keith Dickinson and Andrew Allen of Mansion Park Limited (in liquidation) banning them from advising customers on pension transfers and pension opt-outs. This action was taken due to the FCA’s finding that Dickinson and Allen provided unsuitable pension transfer advice to customers between June 2015 and December 2017.

The investigation revealed that Dickinson provided pension transfer advice, which Allen signed off, that was not in the best interests of the customers. The advice did not assess whether customers were relying on income from their defined benefit pension scheme in retirement, whether the customer understood the risks of transferring out, or whether they could bear those financial risks. As a result, customers were at risk of losing their hard-earned retirement savings.

Furthermore, the FCA found that Allen demonstrated a lack of competence in his oversight of advice for 328 (82%) of the 400 Mansion Park customers, including 72 members of the British Steel Pension Scheme (BSPS). The FSCS has paid out almost u00a33 million in compensation to Mansion Park customers, including over u00a32 million relating to advice provided by Dickinson.

Dickinson and Allen will pay u00a370,000 and u00a385,606, respectively, to the Financial Services Compensation Scheme (FSCS) to contribute towards the compensation owed to Mansion Park’s customers. The FSCS has so far paid out almost u00a33 million in compensation to Mansion Park customers for the unsuitable advice they received.

Therese Chambers, joint Executive Director of Enforcement and Market Oversight at the FCA, stated that people turned to Mansion Park for vital advice, but both Dickinson and Allen failed to do their job, putting people’s hard-earned retirement money at risk. The FCA will continue to take action where failings by advisers put their customers at risk.

In conclusion, the FCA’s action is aimed at protecting customers and preventing similar situations from occurring in the future. Customers who were advised to transfer by Mansion Park should contact the FSCS to see if they are owed compensation.

Financial Conduct Authority

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