The Evolving Nature of the Telephone Consumer Protection Act in the Digital Age

Summary

The TCPA, a law designed to protect consumers from unwanted calls, has undergone updates to accommodate new technologies such as text messaging, VoIP, and automated systems. While these adaptions allow the TCPA to stay relevant, they also create ambiguities that make compliance difficult for businesses. The ever-changing digital landscape means the Act must be continually updated to balance consumer protection with technological innovation.