An Overview of The Central Consumer Protection Authority (Submission of Inquiry or Investigation by the Investigation Wing) Regulations 2021

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Summary:

The Central Consumer Protection Authority (CCPA) Regulations 2021 aim to strengthen consumer protection mechanisms in India by standardizing inquiry and investigation processes, enhancing accountability and transparency, and ensuring efficiency. The Regulations outline key provisions for initiating, conducting, and submitting inquiry or investigation reports. The objectives of the Regulations are to provide procedural clarity, accountability, and transparency in the Investigation Wing's activities, ultimately enhancing consumer confidence in the consumer protection apparatus in India.