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The Intellectual Property Office (IPO) has increased scrutiny of addresses provided in trade mark applications and introduced a process for reporting misconduct by unregulated agents. The IPO has withdrawn applications with unacceptable addresses and checks on addresses to ensure they meet legal requirements. Additionally, a team has been established to deal with address for service issues. The IPO encourages users to report concerns about ineffective addresses and has improved guidance on reporting misconduct by unregulated representatives. The office can stop unregulated representatives from acting before it if they are found guilty of misconduct. The IPO has also updated its Complaints procedure page to handle complaints about unregulated representatives.
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