Judicial Interventions under Argentina’s 2014 Law on Consumer Dispute Resolution- When Alternative Mechanisms Fail

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Summary:

The document discusses the circumstances and procedures for judicial interventions in consumer disputes under Argentina's 2014 Law on Dispute Resolution System in Consumer Relations. The article highlights three triggers for judicial involvement: failure of alternative dispute resolution (ADR) methods, complexity of the case, and non-compliance with ADR outcomes. The document outlines the judicial procedures, including filing complaints, court hearings, and judgments, and notes the importance of consumer protections and transparency measures. The article concludes that judicial interventions provide a safety net for consumers, ensuring that complex cases are addressed fairly and maintaining the balance of power between consumers and businesses.